FREQUENTLY ASKED QUESTIONS

If some of the most frequently asked questions below still don't help, feel free to reach out directly.

Collapsible content

SHIPPING & ORDERS

When will my order arrive?
Each fine art print requires 5-10 business days for printing, mounting, and framing (if requested), though we strive for faster completion. A tracking number will be provided upon shipment for your convenience. Delivery usually takes 3-5 business days.

Do you offer faster shipping?
Currently, faster shipping is not available.

My print arrived damaged. What should I do?
If your print unfortunately arrives in less than perfect condition, please contact us immediately. Email photos of the damaged print and its packaging to jahnikoh@gmail.com so we can help. It is crucial to include packaging photos, regardless of any visible damage.

My print hasn't arrived. What should I do?
For any orders indicated as delivered that you haven't received, please inform us at jahnikoh@gmail.com so we can investigate the shipment's whereabouts.

Do you include any payment information on the package?
Only a packing slip is included with your order, not an invoice.

RETURNS & CANCELLATIONS

What is your return policy?
Due to the custom printing process, all sales are final and we cannot accept returns. However, should your order arrive in anything other than perfect condition, please contact us immediately.

Can I cancel my order?
To cancel or change your order, please notify us within 24 hours of purchase by emailing jahnikoh@gmail.com.

WORK WITH ME

How do I submit my work to Saint Leone? 

Seeking potential partnerships or collaboration opportunities? 

Reach out to me via email at jahnikoh@gmail.com

Alternatively, you can connect with me directly through a direct message (DM) on Instagram. My Instagram profile can be found at the following link: https://www.instagram.com/nikolaisfilippakopoulos/

This is the best way to initiate a conversation regarding any partnership or collaboration proposals you might have. I am open to exploring diverse collaborative ventures and eagerly anticipate hearing from you. Feel free to detail your ideas or proposals in your initial contact, ensuring a prompt and focused response.

Question not answered? You can reach me via email at jahnikoh@gmail.com